💳 Refund & Returns Policy | LTS701
At LTS701, every product is crafted with care and dedication.
Because our creations are handmade, slight variations may occur — these are not considered defects. However, your satisfaction is always our top priority.
⏰ Return Period
You may request a return within 14 days of receiving your order.
Returned items must be unused, in their original packaging, and in the same condition as received.
🚫 Non-Returnable Items
- Custom-made or personalized products
- Sale or promotional items
- Items showing clear signs of use or damage not caused during shipping
💳 Refund Process
Once the returned product has been received and inspected, your refund will be issued to your original payment method within 5 business days.
Please note that it may take additional time for your bank or credit card company to process the refund.
🚚 Shipping Costs
- Change of Mind: Customer is responsible for return shipping costs.
- Faulty/Damaged Product: LTS701 covers all return shipping costs.
💬 Need Assistance?
If you have any questions or concerns about this Refund & Returns Policy, please contact us anytime through the [Contact Page].
We’re always here to support you and ensure a pleasant shopping experience at LTS701.